FAQs
All of the questions that we commonly receive have been answered below in our helpful FAQs section. If you have a question that isn’t answered below please email us – LLHM@tommys.org.
Tommy's - Most asked questions
Once I have my charity place with Tommy’s, is my place fully secured?
No, there is one more form you'll need to fill out. From October 2023 onwards, the LLHM team will send you a link to their Event Registration form. This form contains information such as, estimated finish time, emergency contact information, as well as the important event T's and C's which you will need to read and sign. If you're ever unsure whether you've done this form or not, pop us an email to check at llhm@tommys.org, as it needs to be done in order for you to take part on event day.
How do I get my Tommy’s running top?
Once you’ve raised your first £50, you’ll automatically receive a code to order a free Tommy’s running top and a fundraising pack. If you’ve raised over £50 and have not received your code, please let us know by contacting llhm@tommys.org.
I don’t think I’m receiving emails from Tommy’s about the LLHM, can you help?
If you don’t think you’ve received any emails from us, please contact llhm@tommys.org and we can look into this for you and make sure you get every email you need.
Event Information
When is the LLHM 2024?
The 2024 London Landmarks Half Marathon will take place on Sunday 7 April 2024.
I am a wheelchair user, can I take part?
Yes you can. Please let us know as we'll need to inform the LHM team. You can find out more information here: https://llhm.co.uk/participants-disabilities
Can I have a guide/assistant runner?
If you are a visually impaired runner or have a disability and/or medical condition which requires an assistant/guide runner, please contact support@llhm.co.uk letting them know your request. We are pleased to offer a free guide runner place to every eligible participant.
How old do I have to be to take part in the LLHM?
You must be 17 or older on Sunday 7 April 2024 to take part in LLHM 2024
Fundraising
How do I set up my JustGiving page?
You can set up your LLHM 2024 fundraising page for Tommy’s by clicking here. Or click the 'Create Page' button at the top of the page.
When is the deadline for fundraising?
The deadline for paying in your fundraising is one month after the event, so 7th May 2024.
What is my fundraising target?
The fundraising pledge for Tommy's Charity Place runners is £350.
I’m struggling with my fundraising, what can I do?
First and foremost, we're here to help. Feel free to pop us an email to llhm@tommys.org and we'd be happy to help.
Fundraising isn't easy, but don't get disheartened. Our first tip is always to break down the total amount into smaller chunks. For example, 10 lots of £35 seems much more managable. What could you do to raise £35? (Office sweepstake, bake sale, ask your close friends and family, ask your local pub to put a collection tin out) We have lots more ideas and support on the resources tab.
I’m running with others, how do we set up a team page and fundraise together?
You can set up a team fundraising page in 2 ways, which are best explained here. We usually recommend just having one page and changing the name so it reflects the whole team. However, you can also set up individual pages and link to a team page too.
Please could you set your target to £350 x 'the number of team members' and then once you have the page up and running please send us a link and the names of all the team members. This way we can link the page and donations to you all.
How do I edit my JustGiving page?
Please use this guide for editing your fundraising page: https://help.justgiving.com/hc/en-us/articles/200669521-Editing-your-Fundraising-Page
How do I extend my JustGiving page?
Please use this guide for extending your fundraising page: https://help.justgiving.com/hc/en-us/articles/200669611-How-do-I-extend-my-fundraising-page-
I’ve raised money offline, how do I pay it in and add it to my JustGiving page?
The easiest thing for you to do is to pay the money into your bank. Then login to your fundraising page on this site and simply donate the amount straight to your page.
JustGiving has set my fundraising target to £600, is this right?
We automatically set each Tommy's page for the LLHM 2024 with a target of £600 - this is because a higher target on a page statistically increases the chances of you meeting your £350 minimum pledge.
We can confirm your minimum pledge is still £350. If you'd like to change your target back to £350 on your JustGiving page, you can 'edit' your page and your target by following the steps here: https://help.justgiving.com/hc/en-us/articles/200669521-Editing-your-Fundraising-Page.
How do I get a fundraising pack?
Once you’ve raised your first £50, we’ll send you a code to order your free fundraising pack and a Tommy’s running top. If you’ve raised more than £50 and haven’t received your code, please let us know by contacting llhm@tommys.org.
Ballot
I was successful in the ballot, how do I run for Tommy’s?
It’s great to hear you’ve been successful and would like to run for Tommy’s. Please fill in our Own Place Form here to join Team Tommy’s. As you have your own place, there is no minimum fundraising pledge, just raise as much as you can and enjoy being a part of the team.
I was unsuccessful in the ballot, how can I get a place with Tommy’s?
We’re sorry you were unsuccessful in the ballot. You can get a place in the LLHM 2024 with Team Tommy’s, by filling in our ‘I want a Team Tommy’s place’ Form here. You will need to commit to a £350 fundraising pledge to cover the cost of your place and to support our life-saving research. We can’t wait to welcome you to the team.
What is the difference between a ballot place and a charity place?
If you enter the LLHM ballot and are successful, then once you have paid for your place it is yours and you do not need to fundraise for a charity if you don’t want to. Whereas, if you get a charity place this means that the charity has bought your place in the event and asks that you commit to a minimum fundraising pledge to cover the cost of your place and support the charity’s work.