FAQs
All of the questions that we commonly receive have been answered below in our helpful FAQs section. If you have a question that isn’t answered below please email us – LLHM@tommys.org.
Tommy's - Most asked questions
Once I have my charity place with Tommy’s, is my place fully secured?
No, there is one more form you'll need to fill out: the LLHM registration. The LLHM team will send you a link to their LLHM Registration form sometime after Autumn, when the registration portal opens. This form contains information such as estimated finish time, emergency contact information, as well as the important event T&Cs which you will need to read and sign. If you're ever unsure whether you've done this form or not, pop us an email to check at llhm@tommys.org, as it needs to be done in order for you to take part on event day.
What is the LLHM registration ?
If you have secured a charity place (also referred to by us as a Tommy’s place) in the London Landmarks Half Marathon (LLHM), you’ll need to complete the official LLHM Registration form to confirm your entry.
When the LLHM registration portal opens, you’ll receive an email from the Landmarks team (noreply@llhm.co.uk). This email will contain a unique link to your personal registration form.
It’s important that you complete this form yourself, as it includes essential details required by the LLHM organisers -such as your predicted finish time and health and safety information- which Tommy’s is unable to provide on your behalf. You will not be able to run without it, and you must complete it before the deadline provided.
We’ll be in touch to support you throughout the process. However, if you haven’t received your registration email by November, please contact us at llhm@tommys.org so we can help.
What if I have not received my LLHM Registration email from noreply@llhm.co.uk?
If you have not received your email from the LLHM (noreply@llhm.co.uk), it might be stuck in your junk or spam folder so please have a look there. If you still haven't found it, we are happy to help! Please email us at llhm@tommys.org with the following:
Email Subject:
Missing LLHM registration email
Hello,
My name is {first name, last name}.
The email I am signed up to Tommy’s with is {email address}
I have not received my LLHM runner registration email, could you please help?
Thank you,
How do I get my Tommy’s running top?
Once you’ve raised your first £50, you’ll automatically receive a code to pre-order a free Tommy’s running top. If you’ve raised over £50 and have not received your code, please let us know by contacting llhm@tommys.org.
I don’t think I’m receiving emails from Tommy’s about the LLHM, can you help?
If you don’t think you’ve received any emails from us, please contact llhm@tommys.org and we can look into this for you and make sure you get every email you need.
Event Information
When is the LLHM 2026?
The 2026 London Landmarks Half Marathon will take place on Sunday 12 April 2026.
I am a wheelchair user, can I take part?
Yes, you can. Please let us know at llhm@tommys.org, as we'll need to inform the LLHM team. You can find out more information here: https://llhm.co.uk/participants-disabilities
Can I have a guide/assistant runner?
If you are a visually impaired runner or have a disability and/or medical condition which requires an assistant/guide runner, please contact support@llhm.co.uk letting them know your request. We are pleased to offer a free guide runner place to every eligible participant.
How old do I have to be to take part in the LLHM?
You must be 17 or older on Sunday 12 April 2026 to take part in LLHM 2026.
Where can find more information on event day logistics?
You can find more information on the event and event day logistics by visiting the LLHM FAQs on their site.
Fundraising
How do I set up my JustGiving page?
You can set up your LLHM 2026 fundraising page for Tommy’s by clicking here. Or click the 'Create Page' button at the top of this page.
When is the deadline for fundraising?
The deadline for paying in your fundraising is one month after the event, so 12 May 2026.
What is my fundraising target?
The fundraising pledge for Tommy's Place runners is £350.
I’m struggling with my fundraising, what can I do?
First and foremost, we're here to help. Feel free to pop us an email to llhm@tommys.org and we'd be happy to help.
Fundraising isn't easy, but don't get disheartened. Our first tip is always to break down the total amount into smaller chunks. For example, 10 lots of £35 seems much more manageable. What could you do to raise £35? (office sweepstake, bake sale, ask your close friends and family, ask your local pub to put a collection tin out) We have lots more ideas and support on the resources tab.
I’m running with others, how do we set up a team page and fundraise together?
You can set up a team JustGiving page; how to do this is best explained here. We usually recommend each member set up an individual page and then create a team page which you can all link to.
Please could you set your target to £350 x 'the number of team members' and then once you have the page up and running please send us a link and the names of all the team members at llhm@tommys.org. This way we can link the page and donations to you all.
How do I edit my JustGiving page?
Please use this guide for editing your JustGiving fundraising page: https://help.justgiving.com/hc/en-us/articles/200669521-Editing-your-Fundraising-Page
How do I extend my JustGiving page?
Please use this guide for extending your JustGiving fundraising page: https://help.justgiving.com/hc/en-us/articles/200669611-How-do-I-extend-my-fundraising-page-
I’ve raised money offline, how do I pay it in and add it to my JustGiving page?
The easiest way is to pay the cash into your own bank account, then log into your JustGiving page and make a donation for the same amount. It will then show up on your page straight away
JustGiving has set my fundraising target to £600, is this right?
JustGiving automatically sets each Tommy's page for the LLHM 2026 with a target of £600 - this is because a higher target on a page statistically increases the chances of you meeting your £350 minimum pledge.
We can confirm your minimum pledge is still £350. If you'd like to change your target back to £350 on your JustGiving page, you can edit your page and update your target by following the steps here: https://help.justgiving.com/hc/en-us/articles/200669521-Editing-your-Fundraising-Page.
Ballot
I was successful in the ballot, how do I run for Tommy’s?
It’s great to hear you’ve been successful and would like to run for Tommy’s. Please fill in our Own Place Form here to join Team Tommy’s. As you have your own place, there is no minimum fundraising pledge, just raise as much as you can and enjoy being a part of the team.
I was unsuccessful in the ballot, how can I get a place with Tommy’s?
We’re sorry you were unsuccessful in the ballot. You can get a place in the LLHM 2025 with Team Tommy’s, by filling in our ‘I want a Team Tommy’s place’ Form here. You will need to commit to a £350 fundraising pledge to cover the cost of your place and to support our life-saving research. We can’t wait to welcome you to the team.
What is the difference between a ballot place and a charity place?
If you enter the LLHM ballot and are successful, then once you have paid for your place it is yours and you do not need to fundraise for a charity if you don’t want to. Whereas, if you get a charity place this means that the charity has bought your place in the event and asks that you commit to a minimum fundraising pledge to cover the cost of your place and support the charity’s work.